The replacement, undented washer was delivered today. I was not happy with the placement of the set because the doors opened the wrong way. I can remember when doors were reversible, but these were not. However, the installers determined that all the hookups were long enough to reverse the position of the appliances, and the set is now just as I want it.
I did get liner in more of the shelves.
I also discovered that the same code that let me turn off the alarm system also set off the panic feature. How did I discover this? The policemen and patrol cars. The problem is now taken care of, and I now know that a. the alarm company really does notify the police and b. the response time is quite adequate.